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Program Assistant

Job Postings

Job Title: Program Assistant

Supervisor: Program Facilitator

Location: Troy, MI – moving from Warren to Troy in July (Monday at office, Tuesday mornings at schools with afternoons at home or office, Wednesday and Thursday at schools in the morning and office in the afternoon, Friday work at home)

Hours: Full-time

Do you want to work with students, but not be in a classroom 40 hours a week? Join the Winning Futures team and help us prepare teens for success! This position is responsible for assisting in our motivational, workforce prep mentoring class sessions at three high schools, calling/texting our students to check-in each month, and completing office clerk duties. You will meet with program staff prior to each session, organize supplies and materials, manage program supply inventory and purchasing, build relationships with mentors, educators, and students, and provide support to the program department.

We are a nationally recognized and award-winning expert in empowering students to succeed. Through our evidence-based and structured Workforce Prep program, students throughout Metro Detroit are immersed in a multi-year experiential curriculum that begins in tenth grade and continues throughout college. The program includes in-class mentoring, life skills development, goal setting, job readiness training, and career exploration. With help from volunteer mentors and the business community, students are empowered to become self-reliant, employable, and productive adults. Since 1994, we have positively impacted more than 50,500 students and awarded $2.1 million in scholarships. Learn more at WinningFutures.org or watch our program video.


Culture: Winning Futures is a great company to work for! We have team activities and lunches, celebrate birthdays, work anniversaries, and heritage/awareness months, only respond to emails/texts/calls in off-hours if there is a major issue, health benefits, paid holidays including Juneteenth, open paid time off (details provided in job offer), and 401(K) with a match. One employee shared:

“The atmosphere and energy of the company is something that I love. The people I work with are great, and everyone is extremely dedicated to their work and the cause. It is a well-organized and managed nonprofit, which has been wonderful to work for.”

Responsibilities:

Serve as a classroom assistant three mornings per week at high school schools in Detroit and Harper Woods.

  • Set-up, clean, and breakdown classrooms.
  • Take quality photos of the mentoring teams.
  • Provide excellent customer service to students and mentors.
  • Attend student workshops at our schools.
  • Enter data into our CRM, a spreadsheet, and/or surveys.
  • Compile mailings, stamp and seal envelopes, and send through post office.

Support students in our one-on-one mentoring programs.

  • Contact students in your caseload each month by text, phone, and/or email.
  • Determine if they need additional support and work with program staff to provide it.
  • Ensure their monthly mentoring sessions are taking place.

Support program staff in the office.

  • Purchase and prepare materials for classes.
  • Complete clerical tasks, including simple data tracking in Excel, mail merge, and filing.

Support mentor recruitment.

  • Process background checks and complete reference calls.
  • Schedule potential mentors for interviews.

Other duties as needed.


Applicants Should Have These Qualities:

  • DETAIL: You understand that “the devil is in the details” and meticulously pay attention to detail, especially when cleaning and entering data in Excel or databases.
  • DIRECTION: You can take and follow direction, and when needed, give direction to others.
  • FUN: You know that it’s important to get your work done and meet your goals, but you also know how to have fun along the way.
  • GOALS: You are a goal setter who eagerly works to accomplish them, completely and on time.
  • INCLUSIVE: You are committed to diversity and embrace a personal approach that values and respects differences in race, ethnicity, age, gender, sexual orientation, gender identity, religion, ability, and socio-economic circumstances.
  • INITIATIVE: When you see a problem, you solve it. When you see an opportunity, you go for it. You don’t wait for others or try to avoid responsibility. You take the lead and own your projects and tasks.
  • LOYALTY: You show appropriate discretion around confidentiality, decisions are for the good of the organization and not the individual.
  • MICROSOFT OFFICE: You have good experience and know how to use basic Microsoft applications, like Word, Excel (sums, sort, filter), and PowerPoint. It’s an added bonus if you know MS Planner and MS Forms.
  • ORGANIZED: You keep yourself and your work organized.
  • POSITIVE ATTITUDE: You focus on the positive and avoid the negative and present yourself as such.
  • PROFESSIONALISM: You always demonstrate a very high professional demeanor, even under pressure.
  • PROJECT MANAGER: You prioritize your work and can manage multiple projects at one time, completing your work on or before the deadline.
  • QUESTIONS: You aren’t afraid to ask questions or be asked questions.
  • RELATIONSHIP FOCUSED: You want camaraderie with your co-workers. You are pleasant and helpful with stakeholders and get along well with others.
  • SELF STARTER: Able to take initiative and work independently on projects.
  • STUDENT FOCUSED: You are passionate about our mission and care about impacting our students.
  • TEAMWORK: You jump in and help co-workers, give input without putting others down, and praise others.


Education and experience: This position requires completion of a certification program, associate degree, or higher, along with 2 years of experience working/volunteering in an administrative role that includes data entry and other clerical tasks or working with teenagers.

Submit resume to: AssistantResume@WinningFutures.org. In your email, please put your full name in the subject line. In your email, please note your desired pay rate or range – be specific and do not say that you are negotiable.

Questions: Send any questions you have to Resume@WinningFutures.org. Do not directly contact staff members regarding this position.