Job Postings

Job Title: Data and Technology Specialist

Supervisor: Operations Manager

Location: Troy, MI – Monday, Tuesday, and Wednesday in the office. Other days are mainly at home with potential time in the office, at schools, or at events when needed.

Hours: Full-time

Join the Winning Futures team and help us prepare teens for success! The Data and Technology Specialist supports the day-to-day operations of Winning Futures by maintaining the organization's data systems, administering the CRM platform, providing staff technology support, and assisting with the adoption of AI tools. This is a hands-on, detail-oriented role for someone who enjoys solving technical problems, keeping data clean and organized, and helping people use technology more effectively.

We are a nationally recognized leader in empowering students, ages 14 to 23, to overcome obstacles and achieve their career goals. Our seven-year Workforce Prep Mentoring Program begins in 10th grade and continues through four years of college or trade school. Students are paired with volunteer Career Mentors from the business community who provide encouragement and real-world advice. Together they meet regularly during organized, staff-led, one-hour sessions focused on career exploration, skill development, and academic and career planning. Learn more at WinningFutures.org or watch our program video.

Culture: Winning Futures is a great company to work for! We have team activities and lunches, celebrate birthdays, work anniversaries, and heritage/awareness months, only respond to emails/texts/calls in off-hours if there is a major issue, health benefits, paid holidays including Juneteenth, paid time off (details provided in job offer), and 401(K) with a match. One employee shared:

“The atmosphere and energy of the company is something that I love. The people I work with are great, and everyone is extremely dedicated to their work and the cause. It is a well-organized and managed nonprofit, which has been wonderful to work for.”

Responsibilities:

Build, clean, and maintain sections in the CRM (Sumac); create search functions and audit entries/data to keep contact information accurate and up to date
Upload contacts into the CRM; clean for duplicates
Manage the full Sumac audit process to ensure accurate data: conduct audits, clean data, identify patterns with data errors and coach staff, build out or update audits, update Sumac Audit MS Planner
Create and update projects and timelines in MS Planner; export, clean, and re-upload organizational plans as needed
Update/create assigned Handbooks and How To documents
Manage Calendly for classroom visitors; create and manage sponsor and guest registration surveys in MS Forms
Perform basic computer health checks twice per year; set up new computers with SharePoint, Microsoft products, printer software, and other required applications
Troubleshoot issues with laptops and software when staff have issues (basic helpdesk tasks)
Research and implement AI resources that can improve efficiencies and/or quality of operations
Other duties, as needed

Applicants Should Have These Qualities:

AI CURIOSITY AND KNOWLEDGE: View AI as an opportunity, be curious about the resources, and have knowledge about LLM, Agents, and Automation for basic functions. Have an interest in continually learning about AI.
CRM OR DATABASE EXPERIENCE: Using or managing an online CRM is preferred.
DATA ENTRY: You love data entry, organizing information, and creating spreadsheets!
DETAIL: You understand that “the devil is in the details” and meticulously pay attention to detail, especially when cleaning and entering data in Excel or databases.
DIRECTION: You can take and follow direction, and when needed, give direction to others.
FUN: You know that it’s important to get your work done and meet your goals, but you also know how to have fun along the way.
GOALS: You are a goal setter who eagerly works to accomplish them, completely and on time.
INCLUSIVE: You are committed to diversity and embrace a personal approach that values and respects differences in race, ethnicity, age, gender, sexual orientation, gender identity, religion, ability, and socio-economic circumstances.
INITIATIVE: When you see a problem, you solve it. When you see an opportunity, you go for it. You don’t wait for others or try to avoid responsibility. You take the lead and own your projects and tasks.
LAPTOP TROUBLESHOOTING: Research and fix basic issues on laptops from hardware to software to operating bugs.
LOYALTY: You show appropriate discretion around confidentiality; decisions are for the good of the organization and not the individual.
MICROSOFT OFFICE: You have good experience and know how to use basic Microsoft applications, like Word, Excel (sums, sort, filter, pivot table), and PowerPoint. It’s an added bonus if you know MS Planner and MS Forms.
ORGANIZED: You keep yourself and your work organized.
POSITIVE ATTITUDE: You focus on the positive and avoid the negative and present yourself as such.
PROFESSIONALISM: You always demonstrate a very high professional demeanor, even under pressure.
PROJECT MANAGER: You prioritize your work and can manage multiple projects at one time, completing your work on or before the deadline.
QUESTIONS: You aren’t afraid to ask questions or be asked questions.
RELATIONSHIP FOCUSED: You want camaraderie with your co-workers. You are pleasant and helpful with stakeholders and get along well with others.
SELF STARTER: Able to take initiative and work independently on projects
STUDENT FOCUSED: You are passionate about our mission and care about impacting our students.
TEAMWORK: You jump in and help co-workers, give input without putting others down, and praise others.