Program Associate

Job Postings

Job Title: Program Associate – College Success Mentoring Program

Supervisor: Director of Programs

Location: Warren, MI (Monday and Wednesday at the office, Tuesday, Thursday, and Friday work at home or at the office after your training period)

Hours: Full-time

Join the Winning Futures team and help us prepare our college students for success! This position is responsible for overseeing our College Success Mentoring Program (virtual mentoring for our alumni who are now in trade school or college), calling/texting students and mentors to check-in monthly, providing support to the matches, interviewing/matching mentors, recruiting/retaining students, and developing curriculum and resources. You will work with other program staff to collaborate on programs and brainstorm ideas.

We are a nationally recognized and award-winning expert in empowering students to succeed. Through our evidence-based and structured Workforce Prep program, students throughout Metro Detroit are immersed in a multi-year experiential curriculum that begins in tenth grade and continues throughout college. The program includes mentoring, life skills development, goal setting, job readiness training, and career exploration. With help from volunteer mentors, students are empowered to become self-reliant, employable, and productive adults. Since 1994, we have positively impacted more than 49,000 students and awarded $1.9 million in scholarships. Learn more at or hear from a program graduate in this video.

Culture: Winning Futures is a great company to work for! We have team activities and lunches, celebrate birthdays, work anniversaries, and heritage/awareness months, only respond to emails/texts/calls in off-hours if there is a major issue, health benefits, paid holidays including Juneteenth, open paid time off (details provided in job offer), and 401(K) with a match. One employee shared:

“The atmosphere and energy of the company is something that I love. The people I work with are great, and everyone is extremely dedicated to their work and the cause. It is a well-organized and managed nonprofit, which has been wonderful to work for.”


Manage our College Success Mentoring Program

  • Manage our implementation process.
  • Update program process documents and materials as needed.
  • Update/create training and curriculum files.
  • Support the training of mentors and students.
  • Oversee departmental case management duties and responsibilities.
  • Contact students and mentors in your caseload each month by text, phone, and/or email.
  • Determine if they need additional support and work with program staff to provide it.
  • Ensure their monthly mentoring sessions are taking place.
  • Document monthly sessions using appropriate forms.
  • Complete clerical tasks, including simple data tracking in our CRM/Excel, mail merge, mailings, and filing.

Manage student recruitment and retention process

  • Coordinate and lead student recruitment and retention from year-to-year.
  • Purchase and prepare materials for activities.

Support mentor recruitment

  • Interview potential mentors, process background checks, and complete reference calls.
  • Match mentors with students based on career interests.

General program activities

  • Develop student and mentor attendance and case note files in Excel.
  • Create mentor contact Excel files.
  • Manager master calendar for programs and events.
  • Update educators’ contact information in our database.
  • Upload mentor and student photos into our database.

Other duties as needed

Applicants Should Have These Qualities:

  • DETAIL: You understand that “the devil is in the details” and meticulously pay attention to detail, especially when cleaning and entering data in Excel or databases.
  • DIRECTION: You can take and follow direction, and when needed, give direction to others.
  • FUN: You know that it’s important to get your work done and meet your goals, but you also know how to have fun along the way.
  • GOALS: You are a goal setter who eagerly works to accomplish them, completely and on time.
  • INCLUSIVE: You are committed to diversity and embrace a personal approach that values and respects differences in race, ethnicity, age, gender, sexual orientation, gender identity, religion, ability, and socio-economic circumstances.
  • INITIATIVE: When you see a problem, you solve it. When you see an opportunity, you go for it. You don’t wait for others or try to avoid responsibility. You take the lead and own your projects and tasks.
  • LOYALTY: You show appropriate discretion around confidentiality, decisions are for the good of the organization and not the individual.
  • MICROSOFT OFFICE: You have good experience and know how to use basic Microsoft applications, like Word, Excel (sums, sort, filter), and PowerPoint. It’s an added bonus if you know MS Planner and MS Forms.
  • ORGANIZED: You keep yourself and your work organized.
  • POSITIVE ATTITUDE: You focus on the positive and avoid the negative and present yourself as such.
  • PROFESSIONALISM: You always demonstrate a very high professional demeanor, even under pressure.
  • PROJECT MANAGER: You prioritize your work and can manage multiple projects at one time, completing your work on or before the deadline.
  • QUESTIONS: You aren’t afraid to ask questions or be asked questions.
  • RELATIONSHIP FOCUSED: You want camaraderie with your co-workers. You are pleasant and helpful with stakeholders and get along well with others.
  • SELF STARTER: Able to take initiative and work independently on projects
  • STUDENT FOCUSED: You are passionate about our mission and care about impacting our students.
  • TEAMWORK: You jump in and help co-workers, give input without putting others down, and praise others.

Education and experience: This position requires completion of an associate degree or higher, along with 4 years of experience working with volunteers and/or youth.

Submit resume: to . In your email, please put your full name in the subject line. In your email, please note your desired pay rate or range – be specific and do not say that you are negotiable. Click here for the job description.

Questions: Send any questions you have to Do not directly contact staff members regarding this position.